Saw this little snippet in the 12 Sep edition of Sky Post. I think it applies to Singaporeans as well.
“香港人没有太多机会面对大型灾难,小事不满便立即投诉。相反日本人面对灾难时的安然和自律很值得大家学习。”
~ 香港前天文台台长林超英为《日本.再出发--在日港人311地震后感》撰写书序
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No, you listen to me first!
How to protest effectively
We live in a world where we are substituting quantity for quality, clutter for information, complexity for intelligence, laborious repetition for due diligence.
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What Would Walt Do?
Check out this 148 page e-book written by D. M. Miller, a project manager during the construction of Walt Disney World from 1968 to 1971. It chronicles the experiences of the young Florida engineer, whose team as responsible for the quality control of all construction materials and methods on the project. In the book, Miller suggests that Walt Disney World may be the highest quality construction project ever built.
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